💡 Filmit.io Frequently Asked Questions (FAQ)

Welcome to the Filmit.io FAQ – your go-to guide for everything related to our creative tools, After Effects plugins, Premiere Pro add-ons, filmmaking resources, and the future of digital production. Whether you're new here or a long-time user, we’ve got answers.

This page is loaded with rich details to help you get the most out of your Filmit.io experience!

🎬 General Questions About Filmit.io

What is Filmit.io?

Filmit.io is a creative toolkit built by filmmakers, for filmmakers. We design powerful After Effects and Premiere Pro plugins, templates, and digital tools that streamline your creative workflow. Our mission is to help video editors, motion designers, and content creators save time and stay creative.

Who is behind Filmit.io?

Filmit.io was started by a working filmmaker with over a decade of experience in commercial, narrative, and corporate video production. Every product was originally built to solve a real-world post-production problem. What started as a collection of internal tools is now a full platform used by creators around the world.

Is Filmit.io only for professionals?

Not at all. While many of our users are industry professionals, our tools are designed to be simple and intuitive—great for freelancers, YouTubers, students, agencies, and editors at all levels.

Where is Filmit.io based?

We’re proudly based in the United States, with a global customer base. All tools are delivered digitally and available for instant download worldwide.

🛠 Tools and Plugins

What kind of tools does Filmit.io offer?

We currently offer a growing lineup of creative plugins and workflow boosters:

  • GridMaker: Auto-arrange layers into pixel-perfect grids in After Effects

  • TextPilot: Instantly find and replace text across your entire project

  • Color Master: Control and sync all your project’s colors from one panel “Coming Soon”

  • Proximity: Animate layers based on distance to a control null

  • Filmit Reducer: Clean your AE project in one click

  • Overlay Pack: Cinematic light leaks, flares, and textures

And more tools are dropping every month.

Are your plugins compatible with the latest version of After Effects?

Yes. We test all tools on the latest Creative Cloud versions of Adobe After Effects and Premiere Pro. Most tools also work on older builds—check each product page for compatibility notes.

Do your tools work on Windows and Mac?

Absolutely. All plugins are platform-agnostic and work on both macOS and Windows, as long as you’re using a supported version of Adobe software.

Can I try a tool before buying?

We offer a few free products and demo templates so you can test our quality. The most popular is the Stranger Things intro template, available 100% free for personal use.

Some tools may include lite/demo versions. Keep an eye on product pages and our Discord for special offers and beta invites.

What version of Adobe do I need?

Most of our tools are optimized for After Effects CC 2020 and newer. Some tools may function on earlier versions, but for full compatibility, the latest Creative Cloud version is recommended.

🎨 Filmit.io Products and Packs

What’s included in the overlay pack?

Each cinematic overlay pack includes:

  • Light leaks, flares, film burns, noise textures, and more

  • 4K ProRes and/or 1080p MP4 exports

  • Vertical versions for Reels, Shorts, and TikTok

  • Simple drag-and-drop usability

  • Bonus textures and lens blur variations

They’re designed to instantly boost production value with minimal effort.

What is the Stranger Things intro template?

It’s a full After Effects recreation of the iconic Stranger Things title sequence. You can change the text, adjust colors, and animate it for your own projects.

Yes, it’s completely free for personal use—just fill out a short form to get the download link.

Do you offer bundles or discounts?

Yes! Look for bundles and packs on the product pages—some combine multiple tools at a discount. We also offer limited-time promotions, launch deals, and discounts to Discord members and newsletter subscribers.

🔄 Updates, Licenses & Accounts

How do I receive updates to my tools?

When you buy a tool, you get free lifetime updates. We notify you via email when a new version is released, and if you made an account at checkout, you can download updates anytime from your dashboard.

How do I create an account?

Go to https://www.filmit.io/account/login and register using the same email you used to make your purchase. Having an account allows you to:

  • Re-download past purchases

  • Get access to updates

  • View exclusive bonuses

  • Join community-only events

What kind of license comes with each tool?

Each product is licensed for one user with unlimited project use. You can use it on commercial, client, or personal projects—but you can’t resell, redistribute, or share the tool itself.

Need a license for a team or classroom? Contact us for multi-seat or enterprise options.

🤖 Technical Questions

Do your tools work with proxy or team workflows?

Yes. Our tools are built with real-world production workflows in mind, including proxy setups, network storage, and team collaboration. Just keep your project organized and avoid broken expression links.

Will these tools overwrite anything in my project?

Nope. Tools like GridMaker and TextPilot only modify selected layers or build new controllers—they do not overwrite or delete unless you specifically choose to replace expressions.

Are your tools dockable?

Yes. Every ScriptUI panel we build is fully dockable, just like native After Effects panels. You can save them in your custom workspace layout and drag them around as needed.

How do I install the plugins?

Every tool includes step-by-step installation instructions for Windows and Mac. We also include a “Quick Start” video where possible. Most are installed by dragging a .jsx or .jsxbin file into your ScriptUI Panels folder in After Effects.

We’re also working on a one-click installer for all tools to make it even easier.

💻 Premiere Pro Support

Do you have Premiere Pro plugins?

Yes! While After Effects is our main focus, we also offer:

  • Overlays and assets designed for Premiere

  • Transition packs

  • Tutorials focused on Premiere workflows

  • Presets and workflow shortcuts

More Premiere-specific plugins are currently in development.

🎓 Learning & Support

Where can I learn how to use these tools?

Each product comes with:

  • Built-in “Learn More” button

  • Written guides and walkthroughs

  • Full video tutorials

  • Real examples of use cases

  • Community discussion on Discord

You can browse the full tutorial collection on our YouTube channel or on the individual product pages.

Do you offer custom training or help?

We offer priority support via email and Discord for all users. For larger teams or studios, we occasionally offer private sessions or onboarding for customized workflows—reach out if interested.

💬 Community & Engagement

Is there a Filmit.io Discord?

Yes! Join our community of editors, VFX artists, and filmmakers on Discord:
👉 https://discord.gg/PZVQWAd

In the Discord, you can:

  • Get real-time help

  • Submit feature ideas

  • Share your work

  • Beta test upcoming tools

  • Learn editing tips from the community

How can I request a new feature?

Each plugin includes a "Need a Feature?" link directly in the UI, which takes you to our contact page. You can also drop suggestions in Discord, and we prioritize the most-requested features in future updates.

💸 Purchasing & Payments

What payment methods do you accept?

We accept:

  • Credit/Debit cards

  • Apple Pay

  • Google Pay

  • PayPal

Payments are securely processed and encrypted via our eCommerce provider.

Do you offer refunds?

Due to the nature of digital downloads, all sales are final. But if you experience a problem with a tool or feel it didn’t work as promised, contact us—we’ll make it right.

Will I be charged monthly?

Nope. All purchases are one-time payments unless otherwise noted (such as membership bundles, coming soon). You buy it, you own it.

📦 Downloads & Access

How do I access my purchase?

Right after checkout, you’ll receive a download link via email. You can also log in to your account to download again anytime.

What if I didn’t get the email?

Check your spam or promotions tab. Still missing? Contact us and we’ll resend the download link right away.

Can I redownload tools after switching computers?

Yes—just log into your Filmit.io account. If you didn’t make an account at checkout, send us your order email and we’ll hook you up with access.

📈 Friendly Quick Answers

What is the best grid plugin for After Effects?
GridMaker by Filmit.io is the fastest way to auto-arrange footage into 2x2 to 12x12 grids with perfect spacing, padding, and optional precomps.

How do I clean up a messy After Effects project?
Use Filmit Reducer to delete all unused comps, footage, and elements—instantly. Keep only what you’re actually using.

How can I change colors globally in AE?
Color Master gives you a master control panel to manage fills, strokes, text colors, and more across your project.

How do I replace all text in After Effects fast?
TextPilot scans your whole project and builds a smart text replacement panel. Replace one line—or 100—in seconds.

Is there a free Stranger Things intro template?
Yes! Grab it from this link and use it for personal projects.

🚀 Final Thoughts

Filmit.io is more than a plugin store—it’s a toolbox for creators who want to move faster, work smarter, and make better content.

Every product is designed by a filmmaker, field-tested in real projects, and refined based on user feedback. Whether you’re building social content, client commercials, or cinematic edits, we’ve got tools to help you shine.

If you ever get stuck, want to chat, or just want to show off your work, jump into the Filmit.io Discord or hit us up at filmit.io/contact.

👉 Explore tools: filmit.io/digital-tools
👉 Watch tutorials: youtube.com/@MaxwellRidgeway/videos
👉 Join the community: discord.gg/PZVQWAd